Terms of sale

In force since 1 September 2026

1. Purpose

These terms govern the sale of Pingly paid plans by Killian Brzezinski (EI) · Surf Smart, 10 bis rue Pierre Mendès France, 82100 Castelsarrasin, France, SIRET 10479010000010.

2. Plans and prices

Prices are shown on the /premium page in euros, all taxes included. TVA non applicable, art. 293 B du CGI. The price applicable to an order is the one displayed at the time it is placed.

3. Order

An order is placed from the /premium page: you pick a plan, the server it applies to, and confirm the summary. Buying requires the Manage Server permission on the chosen server.

4. Payment

Payment is handled by Mollie B.V., a licensed payment institution. Card details never reach our servers.

5. Delivery

The plan is activated on the chosen server as soon as the payment is confirmed, usually within seconds.

6. Duration and renewal

Monthly and yearly plans renew automatically until cancelled. Cancelling stops future charges; the plan stays active until the paid period ends. The Founder pack is paid once and does not renew.

7. Right of withdrawal

You normally have 14 days to withdraw. Because the service is digital content supplied immediately, you expressly request immediate delivery and waive that right when confirming the order — the waiver is recorded with the order.

8. Failures and refunds

A failed renewal opens a 7-day grace period before any downgrade. A refunded or charged-back payment removes the entitlement it paid for.

9. Liability

The service is provided as is, with no availability guarantee. Liability is limited to the amounts paid over the last twelve months.

10. Disputes

Complaints: contact@surfsmart.fr. Consumers may use a consumer mediator free of charge and, for EU residents, the European ODR platform. French law applies.